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ianc1

Diginet Help Part 2 - Backups

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I been tasked with supporting PC running DVRnet app. The end-user of this app knows very little (to put it kindly) of this app or PCs in general. There was a dispute with original tech that was providing support and I was recommended by an employee of this clients firm.

 

My first call there was because they could not figure out why the system shutdown every morning at 3am. Well, I've never seen nor worked on DVR security systems before, so it took me all of maybe two minutes to find and uncheck a setting. Since then I'm getting all the calls to go there.

 

Now, I've been reading the docs and trying to familiarize myself with this sytem. But find myself still at a lost.

 

The system is not config'd for scheduled backups. And when drives fill up, whoever is on-site "reallocates" the drive and reboots the system. There's got to be a better way, but I can't find it in docs nor going thru the various settings. What am I overlooking?

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