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due to network or dvr busy, register dvr failed

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hi

I am using this H.264 dvr. I have configured it, so that the owner can watch his business remotely. I have forwarded port 8000. i can be accessed to the log in page. After I enter the user name and password I get the following message. "due to network or dvr busy, register dvr failed". In the web browser i enter the url as **.***.***.**:8000. Is there any other port that I need to forward. The other thing that I noticed was that I cannot ping to that ip address. NEED HELP

 

thanks

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Do you know the brand of the DVR? Have you looked in the manual to see what ports are used - there may be others used to transfer the picture.

 

The lack of ping is probably because the router is set up to not respond, often the default.

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the brand is rta-xla from intellicam systems. they recommend system port as 8000 and http as 80. Does TCP or UDP matter?

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If you don't have the docs, I found them here:

 

http://tinyurl.com/24st4e

 

It looks like port 8001 is also used, and yes UDP/TCP matters. Assign both if in doubt.

 

Why not just assign the DVR as DMZ in the router? - much easier - does all the ports.

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