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BrianAT

Dmmultiview no longer connects

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Try this again...

I recently had to reset the Belkin Router at my in-law's store. Since then they can no longer access their GeoVision GV-650 16 port system (8 cameras in use) from their home.

I went to Virtual Server page and setup 3550 to forward (according to port fording dot com that was all that was needed, though the screenshot they have doesn't match what shows up on my screen).

They have a Belkin FD7230-4 with the latest firmware. All the computers in question use XP.

I am normally fairly good with computers, but this one has me stuck.

The IP coming from their ISP is still the same as it was before the router reset, and that is what shows up in their Dmmultiview, but it won't connect from there. Everything worked fine prior to the router reset.

Any ideas to help would be appreciated.

Edit: The original message above was sent from the PC that has the GeoVision GV-650 installed on it, so it has an internet connection. Something is wrong with either the port forwarding or I am not finding the spot in GeoVision to make it send the signal out.

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