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AV760 PROBLEMS WITH REMOTE VIEW

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i have a serious problem with AVTECH 760, i don't see any alive images when i trait to connect in remote way, my supplier don't know how do that, so... well if someone give me some help i´ll appreciate that. Bye

 

SORRY ´COS MY ENGLISH IS NOT THE BETTER YOU CAN READ!!!

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I understood your question as:

 

i have a serious problem with AVTECH 760, i don't see any alive images when i trait to connect in remote way, my supplier don't know how do that, so... well if someone give me some help i´ll appreciate that. Bye

 

"I have a serious problem with the AVTech 760. I didn't see any live images when I tried to connect using the remote software. My supplier doesn't know how to do that. If somone could give me help then I'd appreciate it."

 

 

Which remote software are you using? Video Server S? Video Server E?

 

Does the remote software ask for a username/login and a password? Does the software say "Start to get image" in the top left corner of the video server?

 

Is this a NEW installation or an empty hard drive? The manual for my 787 says that there has to be a minimum amount of video recorded or the playback won't work. When i first plugged in my 787 and tried to playback the remote software would not connect and the playback on the live screen was not working. I let it record for another 20 or 30 minutes and then wnet back and it's been fine ever since. If this is a new DVR or a new HD or you have cleared the HD recently then wait for a day of recording and see if it will connect again.

 

Also, a bad hard drive can make the playback fail. If you have a spare hard drve then you can try that instead. I put a brand new 160GB in my old 4ch DVR and the playback and remote software both failed to work - would freeze up. I removed the new HD and put in an old 120GB hard drive and it has worked 100% since then.

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Finally works. I only change the port of the web server to 1080. I didn't knew the reason because not work before. Thanks anyway.

 

Greetings from Argentina.

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