Neel_p 0 Posted January 25, 2008 Hi everyone, after so many searches finally I've got this forum n i really thnk that u guys must b havng some solutions for my issue. So here's the details of my hardware (storesafe pro II) 192.168.1.69 - D600YP92640640 25/01/2008 18:39:33 Unit Type: StoreSafe Pro II Unit Serial Number: D600-YP92-640640 Model Name: StoreSafe Pro II Ethernet MAC Address: 00-B0-19-E3-6D-F0 Play Status: Stop Hardware Fitted: PAL, Duplex Card, Audio Card There is one ServerSocket connection. [Means?] Ethernet : Normal Connection: 192.168.1.66 Access Level: 3 No StreamSocket connection. [Where can i get that?] Record : Status: Not Recording Archive : Status: Archiving Disabled General : Unit's Current Time: 25/01/2008 18:38:50; Time Since Power Up: 01:02:50 Main Software Version: 0.00; P ower PC Software Version: 6.29; Disk Capacity: 320GB Alarm Status: None Alarms Since Last Polling: None Videoloss Status: None Videoloss Since Last Polling: None now, wat im trying to do is, i've connected this to my computer (winxp) over lan. (one server n two nods) Installed Wavereader V4.2.47 (latest) Configured the SDVR for local network. I can ping it's IP via cmd Also i can connect the Storesafe Pro via webinterface so end of the story, I can connect my pc with the SDVR now, the problem begins, Inspite of my connectivity with the device, im not at all able to view the video/camera. System does not give any kinda errors. I even decreased its TCP MTU Size to 1200 (the lowest), but still its not at all working. I cant even get into Disk Info menu from Wavereader. Since last one week im after this, but nothing is helping me out I hope you guys can really solve my issue. Sorry for my bad english. Regards Share this post Link to post Share on other sites
Michelangelo 0 Posted January 29, 2008 What exactly happens when you try to connect through the adress book? Do you get a time out? Share this post Link to post Share on other sites
Neel_p 0 Posted February 8, 2008 What exactly happens when you try to connect through the adress book? Do you get a time out? First of all, Thank You Michelangelo for helping me And, nothing happens when I try to connect or get connected. No errors are generated All it says it Connected to 192.168.0.1 (which's my storesafe pro's IP) But, all i can get is a green screen and no video Regards Share this post Link to post Share on other sites
windman 0 Posted March 21, 2008 Sounds like you dont have the right port open. Or my problem was when I left the location the DSL modem would go to slepp so o could not ping it . Share this post Link to post Share on other sites
randychnr 0 Posted July 2, 2008 sounds like your just connecting over the local area network, correct? have you ever connected to another storesafe with that computer? what i am thinking is pc might not have all reqs. just a thought. if you are just on local network. the ports are not gonna matter if he is connecting from internet than it is not a port issue because he is connecting to unit just not getting images. Share this post Link to post Share on other sites
Sir Flannel 0 Posted July 4, 2008 Do you have any firewall software on your computer? Ran into a problem with an Nvidia firewall on a computer. It would connect for a few seconds, sometimes even pull up a camera or two, then the connection would drop. Just a thought. Another thought: Are any of the cameras set to covert in the DVR? Does your user in wavereader have permission to view covert cameras Share this post Link to post Share on other sites
rory 0 Posted July 4, 2008 With the older DVRs they had to be recording or you will see no video over the network, may be the same with the newer models. Covert wouldn't matter, would see those cameras over the network. Share this post Link to post Share on other sites
