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Merit Lilin 7625 PTZ Issues

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Has anyone been told that there is a known issue with the Lilin 7625 & GeoVision? If so, any idea if there's a fix?

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I do not know of any known issue, as we have used many of those cameras with our GeoVision systems. What fears do you have?

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GeoVision first advised me to do the below:

Please rename the following Old files,

1.C:\GVXXX\PTZSetup_new\info.ini rename to info_old.ini

2.C:\GVXXX\PtzConfig.dll rename to PtzConfig_old.dll

 

3 C:\GVXXX\PTZReadIni.dll rename to PTZReadIni_old.dll

 

 

 

Then unzip and copy new files to the following folder ,

1.lilin7625.ini copy to c:\GVXXX\PTZSetup_new

2.Info.ini copy to c:\GVXXX\PTZSetup_new

3.PtzConfig.dll copy to c:\GVXXX

 

4.PTZReadIni.dll copy to c:\GVXXX

 

5.GV_GeoPTZini.dll copy to c:\windows

 

6.GV_AccessIni_Memory.dll copy to c:\windows

 

7.JxIni.dll copy to c:\windows

 

Restart GeoVision t have this setting take effect.

 

But now I see that they have included the fix on 8.2:Support for new domes: Pelco Spectra Mini Dome (SD4-WO), Pishion 22X, VCC5i, Lilin (PIH-7625), Messoa (D-700 series) for PTZ tracking and VIDO (G65) for PTZ tracking

 

If anyone has experience with this issue please let me know.

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Like I said, we have had no problems with the domes. There may have been a change to the 7625, which needs a change in the GeoVision protocol setup. I'll have a look into this for you.

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Here's the strange thing....we've got 2 7625's at this location with one working perfectly. We also have 3 17x's there & those are fine too.

 

I don't get why one 7625 works great and the other one doesn't. We've worked with Lilin, they've shipped us out a replacement cam, a replacement cable that connects the exterior housing to the PTZ but still same issue (unable to consistantly control/touring goes off on it's own). All cabling & power tested fine.

 

As soon as I get my hands on 8.2 I'll upgrade, but I've got my doubts if this is really the issue...

 

What do you guys think?

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