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stantonhog

geovision not displaying cameras on monitor

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I have had this geo 1480 system running fine for the last 7 months, but some time in the last week it stopped displaying the camera views (system is dedicated just for this, and last time i "woke" it up was last week and it displayed fine then.) System still records, and does playback fine, but the live view does not display any picture in any of the camera windows. The camera name/number still flashes to indicate motion, just no picture in the windows and it records the motin fine. Any ideas? (nothing should have been changed on the computer, no one touches it, but windows update had been set to automatic.)

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If the screen has changed (eg. come out of sleep mode, resolution changed, etc) then that will be an issue. Have you restarted Geo yet?

 

Windows Update should also be disabled, among many other services.

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Dear Stantonhog,

 

What GeoVision software version are you using?

Are you using any screen-saved function in Windows?

 

Sincerely,

 

Andy Chen

 

Technical Support

GeoVision. Inc.

+886-2-8797-8377 ext 287

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Rory: Screen resolution hasn't changed, but it was waking it up from sleep mode. I have restarted the system, including from full power off (unplugged) and problem is still there on displaying the live camera views.

 

Andy: Using version 8.11 and no screen saver function (monitor goes into hibernate mode though)

 

 

System has been recording fine though, still only problem is the live vue is displayng blank cameras.

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Just fidled around with my ATi drivers, and upon a new restart picture is back, so it looks like it wasn't a geovision issue, but an ATi issue.

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