HELP! Kodicom 4.11 remote client

I have a DVR that remotes in locally OK, however when offsite cannot connect. Spoke with cable provider, linksys, & DVR dealer. All had me troubleshoot router settings for days with no luck. There must be a structured, step by step checklist????? Any direction or help is much appreciated.

Did you port forward it?

make sure both the remote and server network setting are the same (default on diginet is 8080 and then make sure your server's router opens that port for it.

Ping the address.

you should set up port forwarding

for diginet 4.11 it is 8080 and 8081

i've never seen step-by-step port forwarding configuration manual

Where 192.168.1.200 is the local DVR IP, and port 1024 is the DVR Port.

Change the values to your own.

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in the Router you would look for Advanced and Port Forwarding in a Linksys Router, or others can be Servers/Gaming Applications.

If the port was 1024, and the Local IP is 192.168.1.200, then it would be:

NAME = Anything you want

Port = 1024 TO 1024

TCP/UDP = TCP

LOCAL IP = 192.168.1.200

ENABLED = CHECKED

Set up additional entries for as many ports the DVR uses, to the same local IP.

For the browser part to work you normally have to also set up Port 80 as another Entry, using the Same local IP. Sometimes you dont, and also sometimes you will have to enable the DMZ for a particular DVR.

then using a static IP or look in status of the router for your ISP's Dynamic IP assigned, you can even enter it locally instead of using the Internal IP, that way you know it will work from outside the local network.

Anyway that is port forwarding.

Also, if it accepts HTTP browser then you can set up a DDNS account with something like, DynDNS.org, get yourself a name and password, and set that in the DDNS section of the router. That way instead of using an IP address, always use the DDNS name you were assigned/set.

Also, it might help to run tracert and see if you how many non-routable IP addresses you pull up. (192.168.*.*, 172.*.*, 10.10.*.*) If you see two of them then either the ISP is firewalling at thier level or the modem has a built in router.